Shipping Policy

Last Updated: May 2026

Thank you for shopping with Shree Hari Art. We are committed to delivering your orders safely and efficiently across Australia.

Please read our Shipping Policy carefully before placing an order.

1. Shipping Locations

We currently ship across Australia.

International shipping may be available for selected products and locations. International customers may contact us before placing an order for shipping confirmation.

2. Order Processing Time

Orders are generally processed within:

  • 1–3 business days for ready-stock items

  • Additional processing time may apply during festivals, sales, or high-demand periods

  • Personalised or custom-made products may require extra production time

Orders are processed Monday to Friday excluding public holidays.

3. Shipping Time Estimates

Estimated delivery times within Australia:

  • Standard Shipping: 3–10 business days

  • Express Shipping: 1–5 business days (where available)

Delivery times are estimates only and may vary depending on:

  • Customer location

  • Courier services

  • Public holidays

  • Weather conditions

  • Peak shopping periods

4. Shipping Charges

Shipping costs are calculated at checkout based on:

  • Delivery location

  • Product size and weight

  • Shipping method selected

We may offer:

  • Free shipping promotions

  • Discounted shipping offers

  • Free shipping on eligible order values

Promotional shipping offers may change without prior notice.

5. Order Tracking

Once your order is shipped, tracking information will be provided via email or SMS where available.

Customers are responsible for monitoring tracking updates and ensuring someone is available to receive the parcel if required.

6. Incorrect Address Information

Customers are responsible for providing accurate shipping details.

Shree Hari Art is not responsible for:

  • Delivery delays

  • Lost parcels

  • Additional shipping fees

resulting from incorrect or incomplete addresses provided during checkout.

7. Delivery Delays

While we aim to deliver orders promptly, delays may occur due to:

  • Courier disruptions

  • Weather events

  • Customs processing

  • Public holidays

  • High order volumes

We are not liable for delays caused by third-party shipping providers.

8. Damaged or Lost Parcels

If your parcel arrives damaged or appears lost during transit, please contact us within 48 hours of delivery or expected delivery date.

Please include:

  • Order number

  • Photos of damaged packaging/items if applicable

  • Description of the issue

Email: info@shreehariart.com.au

We will work with the courier provider to investigate the issue and provide an appropriate resolution where possible.

9. International Orders

For international shipments:

  • Customers may be responsible for customs duties, taxes, or import fees

  • Delivery timeframes may vary by country

  • Customs clearance delays are outside our control

Customers should check local import regulations before placing international orders.

10. Contact Information

For shipping enquiries, please contact:

Shree Hari Art
Website: https://shreehariart.com.au
Email: info@shreehariart.com.au
Phone: +61 406 894 474

Thank you for choosing Shree Hari Art.